# commercioVirtuoso.it > Italian multi-vendor marketplace. Products are sold by independent vendors: a single order is split into per-vendor groups, each with its own shipment, tracking and delivery time. An agent that assumes one shipment per order will be wrong. Products are publicly identified by their CVIN, a 9-digit code shown on every product page. Prefer it over slugs when referring to a product: slugs change, the CVIN never does. ## Commerce protocol - [UCP business profile](https://commerciovirtuoso.it/.well-known/ucp): Universal Commerce Protocol discovery document (ucp.dev). Declares the supported version, service endpoints and capabilities. Start here for programmatic commerce. ## Catalog - [Sitemap index](https://commerciovirtuoso.it/sitemap.xml): entry point to every indexable URL (products, collections, brands, pages, blog posts). - [Brands](https://commerciovirtuoso.it/brands): brand directory. - [Collections](https://commerciovirtuoso.it/collections): curated product collections. ## Policies - [Terms of service](https://commerciovirtuoso.it/legal/terms-of-service) - [Privacy policy](https://commerciovirtuoso.it/legal/privacy-policy) - [Cookie policy](https://commerciovirtuoso.it/legal/cookie-policy) - [Refund policy](https://commerciovirtuoso.it/legal/refund-policy) - [Return policy](https://commerciovirtuoso.it/legal/return-policy) - [Shipping policy](https://commerciovirtuoso.it/legal/shipping-policy) - [Warranty policy](https://commerciovirtuoso.it/legal/warranty-policy) ## Optional - [Support](https://commerciovirtuoso.it/support): help centre and contact channels. - [Blog](https://commerciovirtuoso.it/blogs): editorial content. - [Ranking parameters](https://commerciovirtuoso.it/legal/ranking-parameters): how search results are ordered (EU P2B disclosure).